OREGON PUBLIC BROADCASTING: A CREDIBLE PARTNER

[PERSPECTIVE FROM THE 19TH HOLE: This is the title I chose for my personal blog, which is meant to give me an outlet for one of my favorite crafts – writing – plus to use an image from my favorite sport, golf. Out of college, my first job was a reporter for the Daily Astorian (in Astoria, Oregon) and I went on from there to practice writing in all of my professional positions, including as an Oregon state government manager and a private sector lobbyist. This blog also allows me to link another favorite pastime – politics and the art of developing pubic policy – to what I write. If you are reading this, thanks for doing so and please don’t hesitate to respond so we can engage in a dialogue, not just a monologue.]

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The firm where I spent 25 years of my professional career – CFM Strategic Communications – has enjoyed a partnership with Oregon Public Broadcasting (OPB) for more than 15 years.

For those years, our firm also had the privilege of representing OPB in Salem where, at one point, bonding funding was at stake to enable OPB to build out its digital network in Eastern Oregon. Without the funding, the area “would have gone dark” in terms of OPB radio and television signals.

To the credit of OPB and its top managers – Steve Bass, the CEO of the enterprise, and Dan Metziga, the vice president of development – we were successful. We convinced legislators to allocate more than $3 million in bond funding for the project.

While we are proud of this achievement for OPB, a credit should go to all who were involved in proposing the allocation, as well as to legislators who, wisely, supported it even in the face of a lot of competition for lottery-backed bonding dollars. One of the chief supporters was Senator Betsy Johnson, D-Scappoose, a solid political operative in Salem who remains, today, a staunch supporter of OPB.

In CFM’s partnership with OPB, we sponsor ads on radio and TV airwaves, ads that emphasize our own credentials as a lobbying and public relations form. The partnership has been more beneficial for us than for OPB.

As a member of the OPB Business Partner Committee, I was asked recently to tape a testimonial for the annual Business Partnership Reception. I was happy to do so.

Here is a summary of the points I made:

  • We have been pleasantly surprised over the years to hear how many people – friends, neighbors, associates, legislators, other public officials – have noticed our support for OPB and have complimented us on being so involved. Our state and federal lobbying work, as well as our general public relations activities, have benefitted from the partnership.
  • The top-level credibility of OPB as a news and information source – you always can trust with what you hear or see on OPB – has added to our own reputation as a firm.
  • Several of us in CFM have backgrounds in the media business – some in newspapers, some in TV, some in other media forums – so we appreciate the chance to support such a credible news and information source

For us, linking up with OPB represented a way to burnish our own reputation as a firm interested in the best Oregon has to offer. And OPB surely meets the test of being the best.

A U.S. OPEN TO BE REMEMBERED AND FORGOTTTEN

[PERSPECTIVE FROM THE 19TH HOLE: This is the title I chose for my personal blog, which is meant to give me an outlet for one of my favorite crafts – writing – plus to use an image from my favorite sport, golf. Out of college, my first job was a reporter for the Daily Astorian (in Astoria, Oregon) and I went on from there to practice writing in all of my professional positions, including as an Oregon state government manager and a private sector lobbyist. This blog also allows me to link another favorite pastime – politics and the art of developing pubic policy – to what I write. If you are reading this, thanks for doing so and please don’t hesitate to respond so we can engage in a dialogue, not just a monologue.]

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The title of this blog means that I should comment on the U.S. Open at Chambers Bay near Tacoma, the national championship of golf contested for the first time in the Pacific Northwest.

There has been a lot of commentary on the Open site, a seven-year-old golf course built by Pierce County government on an old rock quarry just above Puget Sound. Much of it has been negative, though some commentators compliment the sponsoring organization, the United States Golf Association (OSGA), for pushing the envelope to venture onto a new course, one that looks a lot like links-style golf in Scotland and other countries in Europe.

Just before Fathers’ Day weekend, I had the privilege of attending the first round of the tournament with my daughter, Lissy, her husband, Tim, and their two children, Mason and Kate. It was great to be there together to witness the spectacle of the U.S. Open near where we live. No regrets on having made the trip.

But, to use the word “witness” is a bit of an overstatement.

I have watched a lot of golf on a lot of venues over the years, but let me say this about Chambers Bay: It was the most difficult course to traverse as a spectator than any I have been on in my golf-watching career.

I have heard many stories of spectators who attended Thursday, as I did, and had plans to attend on other days, but gave up their tickets and said, “never again,” at least at Chambers Bay. Some of these multiple-day ticket holders actually came from the East Coast.

Here is a quick summary of my views on this U.S. Open experience:

  • The USGA should never venture again to Chambers Bay unless it improves the spectator experience. Based on my one-day sojourn, I could propose a number of ways to do that, but the very character of the site, which could not be changed, make viewing difficult. So, I say go elsewhere. One of the best sites in the Northwest would be Pumpkin Ridge in North Plains, Oregon, which has hosted the U.S. Women’s Open and the U.S. Amateur, proving that it can host major events with appropriate challenges, both for players and spectators.
  • Those of us who had traveled to Chambers Bay to play knew the USGA would have trouble with the greens – and it did, in spades. On many recent past occasions, there were temporary greens for the public, presumably to save the real ones for the tournament. But, the number of comments from respected players – comments about the “broccoli” character of the greens (bumpy and nearly unplayable on many occasions) — should give the USGA pause. Not because the player complaints – there always will be such complaints at an Open – but because problems with the site become the story. It’s the site, not golf.
  • Still, one of the best characteristics of the Chambers Bay site: A focus on “links-style” golf, which requires players to learn how the golf ball travels on hard ground on the way toward the green, all the while with the ocean (in this case, Puget Sound) in the background. Good for American golf to get this view of how golf often is played in Europe – and, remember, many of those who watched on television did so from the East Coast in prime time there.
  • There also has been some focus in recent days about how Fox Sports performed on its first foray into major golf tournament broadcasting after it wrested the USGA contract away from NBC. My view: Passably. The Fox crew did not necessarily distinguish itself in ways that set it apart from its more experienced counterparts. Watching Joe Buck in the anchor seat made me wonder when Tim McCarver would show up – and, for those of you who don’t watch much baseball, Buck’s main broadcast activity, McCarver is often his counterpart on baseball broadcasts. The best golf commentator was former player Corey Pavin. He provided solid insights about the golf he saw being played as he followed the lead groups toward the last hole.

Someone said the other day that, “after all, this is golf, not a life or death situation.” And, to be sure, golf is still a game and a sport. But, for a golf fan like me, it was a riveting spectacle over the last few days, even with all of the controversy and criticism, some of which mirror my own views.

Now, for me, back to watching politics.

FINDING THE SMART MIDDLE GROUND

[PERSPECTIVE FROM THE 19TH HOLE: This is the title I chose for my personal blog, which is meant to provide an outlet for one of my favorite crafts – writing – plus to enable use of an image from my favorite sport, golf. Out of college, my first job was a reporter for the Daily Astorian (in Astoria, Oregon) and I went on from there to practice writing in all of my professional positions, including as an Oregon state government manager and a private sector lobbyist. This blog also allows me to link another favorite pastime – politics and the art of developing pubic policy – to what I write. If you are reading this, thanks for doing so and please don’t hesitate to respond so we can engage in a dialogue, not just a monologue.]

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As I reflect back on nearly 40 years of dealing with the Oregon Legislature, 25 of them as a private sector lobbyist, I have become more and more interested in what often is a missing ingredient in the public policy process – the ability to find what I call the “smart middle ground.”

Think about it for a minute. Politics, by definition, is supposed to be the “art of compromise.” But, today, more often than not, politics is the ability to get your own way and ridicule those who disagree with you.

There are a few reasons for this in my judgment.

VOTER ATTITUDES: First, as voters, we often don’t consider the ability to find the middle as a credible reason to vote for a candidate. We often want the candidate to agree with us. If someone were to run on a platform such as this – “Vote for me…when I get to Salem (or Washington, D.C.), I will work to find compromise on the issues we face” – voters probably would turn the other way.

So, if we want the Oregon Legislature or the U.S. Congress to work better, we should turn to ourselves as voters to take the first step by electing representatives who say they will work hard to solve problems, not representatives with whom we may agree on this or that issue – or representatives who are always campaigning for office rather than governing.

This about it this way. In real life, many of us find it hard to compromise. We want to get our way and argue with those who don’t agree with us. So, it should come as no surprise that, in politics, we find the same trait. It’s time to call and work for something greater.

THE PERMANENT CAMPAIGN: Two authors – Christopher H. Browne Distinguished Professor of Political Science at the University of Pennsylvania, and Dennis Thompson, Alfred North Whitehead Professor of Political Philosophy at Harvard University – suggest that “political compromise is difficult in American democracy even though no one doubts it is necessary because of the incursion of campaigning into governing in American democracy.” They call this the so “permanent campaign” which encourages political attitudes and arguments that make compromise more difficult.

They continue: “ These constitute what we call the uncompromising mindset, characterized by politicians’ standing on principle and mistrusting opponents. This mindset is conducive to campaigning, but not to governing, because it stands in the way of necessary change and thereby biases the democratic process in favor of the status quo. The uncompromising mindset can be kept in check by an opposite cluster of attitudes and arguments — the compromising mindset that inclines politicians to adapt their principles and respect their opponents. This mindset is more appropriate for governing, because it enables politicians more readily to recognize and act on opportunities for desirable compromise.”

I couldn’t have said or written it better.

Over my years at the Capitol in Salem, I have seen legislators structure what they do and how they act in relation to the next campaign, not in the best interests of solving pressing public policy problems. They appear to be interested in the next headline rather than the next piece of public policy.

THE DEARTH OF MIDDLE GROUND LEADERS: A third factor is that there are fewer and fewer legislators who have the ability to lead disparate interests – yes, including lobbyists for various interests – to find middle ground.

Let me cite just one example. Former senator Neil Bryant, a Republican from Bend, had a special ability to lead toward the smart middle. He was often turned to as the senator to take on difficult, controversial assignments.

After Oregonians adopted an assisted suicide ballot measure by a 60-40 vote, Bryant and others at the Capitol, me included, noted that the “immunities clause” in the new law was poorly drafted.

So, even in the aftermath of the strong, affirmative public vote, Bryant convened a group of interests to work toward crafting better immunities language. I was there as a representative of Providence Health System, a large health care provider in Oregon that has an affiliation with the Catholic Church. Representatives of the assisted suicide advocacy group, Right to Die, were there, as well. We even sat next to each other.

In a decision made by Bryant, a representative of the Catholic Church was not allowed to participate because his client, the Church, could not compromise on such an issue as assisted suicide. The church’s view was that compromise was unethical, so the lobbyist was left on the outside.

After several weeks of meetings, under Bryant’s leadership, the group crafted a middle ground position – with far superior language to what had been approved at the polls and, again with Bryant’s leadership, the bill became law. [The Catholic Church, by the way, had every opportunity to testify in opposition to the compromise before it became law.]

In this venture, I had to compromise as Providence’s representative and I won’t spend time or words outlining all of the specific compromise language, but one thing is clear – middle ground was found on a tough issue due to a top-level leader and a group willing to work together despite differences.

Another example of finding the smart middle ground occurred a number of years ago when then-Governor Neil Goldschmidt (pardon me for mentioning his name here, given the discredit he has earned) called management and labor leaders to the Governor’s Residence and led them to adopt a series of workers’ compensation reforms that, in general, still work today to hold down business costs while assuring that injured workers get needed medical care.

To me, the work still stands as one of the highest-profile efforts to find middle ground in recent history.

IDENTIFYING MIDDLE GROUND FOLLOWERS: Finding middle ground requires, not only leaders with the skills to knock heads to produce compromise, but followers who have, to use the term coined by the two authors above, “a mindset open to compromise.”

If someone wants only to get their way and tell others to take the highway, leaders cannot do much to find the smart middle.

CONCLUSION: For government to work, I believe everyone must get back to the best definition of politics – the “art of compromise” – or, in my words, “finding the smart middle.”

To be sure, those holding elective office must consider the next campaign, but that doesn’t mean they have to be involved in a permanent campaign. They – and those of us who elect them – should be heavily invested in the process of governing.

THE DEPARTMENT OF PET PEEVES IS OPEN AGAIN

As the self-appointed director of this department – and, yes, I have been confirmed by the Oregon Senate, but only by a razor-thin 16-14 vote – it is solely up to me to dictate when the department is open.

So, it now is and it will open and close at my whim.

Four more pet peeves, but first this cautionary note to myself: There is a risk in writing about problems with writing, which I do below, because it is easy to make your own mistakes while you take on others for theirs. Oh well, as director, I will run that risk

SINGULAR VS. PLURAL PRONOUNS: One of the most common mistakes in writing it to use a plural pronoun when the correct usage is singular.

Here’s a made-up example: The committee did their work with clarity and dispatch. It should be did “its” work. If you want to use a plural pronoun – if it sounds better to your ear to use “their” — then write the sentence like this: The committee members did their work. Add the plural noun; it works and it is accurate.

Here’s a second example, this time from a Wall Street Journal editorial quoting President Barack Obama on his reaction to a pending U.S. Supreme Court decision on his signature health care reform proposal: “And so this should be an easy case. Frankly, it probably shouldn’t even have been taken up. And since we’re going to get a ruling pretty quick, I think it’s important for us to go ahead and assume that the Supreme Court is going to do what legal scholars who’ve looked at this would expect them to do.”

The point here is not to criticize President Obama, though that would be possible, too. It is to emphasize that, often in spoken language, a plural pronoun – “them” – is used when it should be “it,” as in “would expect it to do.” Easy for all of us in normal speech.

But watch for this mistake in what you read. You’ll see it all the time – in newspapers, magazines and even books.

CENTER ON VS. CENTER AROUND: Ever notice how often the two words “center around” are used when it should be “center on.” Think about it. It is not possible to “center around” something. But you can “center on” something.

USING THE PHRASE “AS YOU KNOW:” For this, I am indebted to one of my former lobbying colleagues – and I use the word “former” to indicate that both of us have retired, which might be good for the lawmaking process in Salem.

He provides this example from a recent communication from a University in Oregon letter – one that, for purposes of this blog, will not include the name of the writer:

“As you know, Mr. ____ was the Head of Special Collections and University Archives….”

My friend makes a good point — if someone already knows the information, why use the phrase – or, perhaps better put, why provide the information at all. If nothing else, it is redundant.

USING HYPENS: This is my own pet peeve and I have to confess that my standard approach is to violate the proper rules of grammar. My friends, sometimes sticklers for the rules, would consider this to be an inappropriate exemption.

Consider the word bipartisan. I believe it would be better to use a hyphen, at least for readability sake. Like this: Bi-partisan.

I don’t even know what a bip-artisan is.

So, for me, in this example and many others, using a hyphen trumps grammatical convention.

Well, that’s it for the Department of Pet Peeves. The department is now closed until the spirit moves this director to open the doors again at his whim.

IT DOESN’T SEEM LIKE 25 YEARS, BUT TIME PASSES QUICKLY — AND PRODUCTIVELY

The lobbying and public relations firm – CFM Strategic Communications, or CFM for short — where I have been a partner is celebrating its 25th anniversary this spring.

The summary: Time passes quickly when you are having fun and being involved in something very purposeful.

While I am now retired, I remain a shareholder in the firm and have had the privilege of continuing to work with – call it mentoring — several CFM associates who are performing very well, so much so that no one misses me…which is good.

On this 25th anniversary, it is appropriate to reflect back on the past and draw a few conclusions:

  • The first is that CFM has had the privilege of representing many great clients over the years. Never once was I embarrassed to be associated with our clients at the Capitol in Salem where I lobbied for those clients. Quite the contrary: The roster of excellent clients added materially to CFM’s reputation as a firm.
  • I have had the privilege of working with great partners over the years. While we brought different skills and abilities to our enterprise, we were able to work as a team to produce results for clients – and results for CFM in the sense that we survived for 25 years in a tough, competitive business. This is further piece of good news: I always trusted every one of the partners, a noteworthy assurance in private business these days.
  • Beyond the partners, I also had the privilege of working with great staff members. I have seen many of them go on to bigger and better things based on their experiences in our firm – and I take great pride in having played a role in that.

In our business, I like to call myself a “communicator.” For me, the title stems from my background as a newspaper reporter. Ten years ago, if you said you worked for a “communications company,” someone would have thought you worked for the phone company. No longer.

Some of us communicated with legislators at the Capitol in Salem. Some of us communicated with city councilors and county commissioners. Some of us communicated with representatives of the media. Some of us communicated with stakeholders who were affected by our clients’ programs.

I had the privilege of joining two other partners 25 years ago to form CFM. One was Gary Conkling, who is still active today as the president of CFM. He and I went to college together and the rest is history as we have worked together at The Daily Astorian, Oregon Congressman Les AuCoin’s Office and Tektronix.

The other partner is Pat McCormick, who left CFM a few years to start a public relations company with his daughter. Pat and I became acquainted when we worked for Congressman AuCoin.

There could be no better partners than the two of them.

So, what was a lobbyist anyway? There are a lot of stories about disreputable figures who carry around bags of money to buy results. Usually, it doesn’t work that way.

When she asked what I did for living, I told my mother many years ago that a lobbyist, like me, was, (a) someone who functioned like an attorney with a client and with courtroom that consisted of a legislative hearing room, the Capitol hallway, the legislator’s office, the coffee shop and, yes, the golf course (anywhere where a message could be delivered), (b) someone functioned like a trader on a busy commodity trading floor, figuratively yelling to get someone’s attention, and (b) someone who who functioned like a salesperson, though my product was a point of view, a perspective, not a widget.

So, as I continue moving into retirement, I salute my firm and all of those who have had a hand in our success. It has been a clear-cut team effort.

THE DEPARTMENT OF PET PEEVES IS NOW OPEN

The Department of Pet Peeves is directed by yours truly – Dave Fiskum. I have appointed myself to the director position.

From time to time in this space, I’ll outline new pet peeves, which is one of the privileges of being the director.

The peeves this time:

  • Management by snapshot.
  • Judging past decisions through the lens of 20-20 hindsight.

Let’s look briefly at both.

First, taking one snapshot and believe that snapshot represents the full picture. If that is done, the result will almost inevitably be wrong.

Better to take a series of snapshots over time to produce a full panorama and, thus, get the full picture.

Consider this example: The trials and tribulations of Cover Oregon, the State of Oregon’s attempt to produce a health insurance exchange to enroll new persons for health care coverage.

Along the way in the early troubles (which made front page news), if you took a snapshot, you would see a very negative picture, perhaps even the worst health insurance website in the entire country. But take a series of snapshots over the last three or four years and you get a far more positive picture despite all of the problems.

Or, if you have a little faith, take another series of snapshots a year or so from now and the betting here is that you will get a far clearer picture that depicts the worth of health care reform in Oregon.

Consider this additional example, a bit more mundane, though I should not call golf, to which I am addicted, mundane. This deals with a golf pro shop. One of my friends was irritated that, when he/she showed up at the shop, the head pro was not there to provide a welcome and usher the person to the first tee.

Well, the pro might have been there for that duty for the person who arrived 10 minutes earlier or 10 minutes later.

In other words, the snapshot provided an inaccurate view of the head pro’s conduct in carrying out his official duties. When I raised this issue with my friend, he/she said first impressions count. Well, point made.

But, if you are in business of judging management or seeking to improve management, better to take a series of snapshots to end up with a panoramic view.

On to the second peeve – judging decisions through hindsight.

There is no better example than the furor over the question recently posed to Republican presidential Jeb Bush. He was asked, “If you knew what you know now, would you have invaded Iraq, as your brother did?”

Well, clearly the answer to that question could have been – perhaps even should have been — no. Jeb Bush didn’t answer it well and paid a political price over the next weeks.

But, to me, his answer could have been something along the lines of this – “Well, that is a stupid question. As we all face decisions in public or private life, we have to react to the circumstances as they exist, not as we later seem through the lens of hindsight. So, I am not going to answer that stupid question.”

From a political perspective, that might not have worked either, but the point is this: Any past decision can be made look stupid with the benefit of hindsight.

So, I suggest – on to better management than taking snapshots and on to better judging of decisions by avoiding hindsight.

The Department of Pet Peeves is closed for the moment, but, as director, I say there are many other peeves lined up to be reviewed.